Bertera automotive training accidents 101
Fender benders are the absolute worst but being prepared for one is the exact opposite! Getting into a car accident is a scary experience, especially for new drivers. That is why it’s important to try your best to remain calm while the authorities handle the situation. Thankfully you can be prepared for the worst! Follow these simple tips to cover yourself in case of an accident.

1) Do not leave the accident.
There are no circumstances in which you should flee the scene of an accident. Should your vehicle create a safety hazard, or if you’re concerned about the safety of yourself or others, move your vehicle off the road or to a safer place. Be sure to drive extremely safe and apply your hazard lights when moving a vehicle that has been in an accident.

2) Make sure there are no injuries.
If injuries are present on anyone involved in the accident, contact an ambulance and make sure that the people involved receive proper medical attention. Unless you are qualified to perform first aid or a medical treatment do not try to do so.

3) Contact the police and follow any instructions they may provide.
When contacting the police try to remain calm and provide as much information as possible. Should they provide instructions make sure you follow them exactly as described as they may help protect you in the long run.

4) Do not admit fault. Do not blame the other driver even it is completely their fault. Avoid arguments at all costs.
Arguments can drastically escalate a situation. The goal after a car accident is to remain calm and to make sure everyone is ok.

5) Collect the name, address, and contact info of any and all witnesses.
When it comes time to report to your insurance company or appear in court you may be asked if there were any witnesses. Should you collect their contact information you won’t have to worry about locating the witnesses after the event.

6) Do not talk to anyone about the accident except for the safety officials (Police, Ambulance, Firefighters, etc.)
It is very important to watch what you say and who you say it to after a car accident. Be sure to only express details about the car accident with safety officials.

7) Do not make a false settlement, or lie to avoid contacting the police or insurance company.
To ensure the car accident is handled appropriately it is extremely important to make sure the police and insurance company know exactly what happened.

8) The police will take your report of the accident, it is essential that you provide as many details as possible to the officer.
While you are still at the scene of the car accident the memories will most likely still be fresh in your head. Be sure to follow any instructions the police officer may provide.

9) Double check to make sure the police report contains the following:
• Name(s) of those involved
• Address(s) of those involved
• Time
• Phone number(s) of those involved
• Make of vehicle(s) involved
• License number(s) of the other driver(s) and all passengers.

Do you have any dents, dings, or damage to your vehicle? Give the Bertera Collision Repair Center a call and they can get your vehicle spruced up in no time! Click here for more information.

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Is your vehicle suffering from body damage? Interested in a different color for your car? All these questions and more can be answered at the Bertera Collision Repair Center! Located at 160 Westfield St. in West Springfield. The Bertera Collision Repair Center is the first and last place you should visit for any bodywork, whether it is a dent, ding, or serious accident damage our experienced and certified technicians will provide the best quality repairs, paint jobs, and body work in the area.

Here at the Bertera Collision Repair Center we offer:


• 24 hour towing available
• Free written estimates with no appointment necessary
• Licensed appraisers on-site to help with your insurance needs
• Glass Replacement
• Paintless Dent Removal

• Paint Protection Film
• Perfect color matching
• Rental cars available
• Factory trained and certified technicians

• Complete suspension and alignment service
• Genesis Laser Measuring System for frames and unibody
• Lifetime warranty (ask for details)
• Mechanical services such as brakes, tires, exhaust (A.S.E. Certfied)
• Wheel Repair
• Frame Straightening


If you are interested in vehicle body work please click here view more information about the Bertera Collision Repair Center.

Bertera Advantage

At long last the Bertera Advantage has arrived! Purchasing a new or used vehicle has never been this easy and convenient. Check out some of these great perks:
$500 Lowest Price Guarantee
We will deliver your new vehicle to your home or work place up to 75 miles from the dealership.
Bertera’s Exclusive Tires For Life programInterest as low as 0% on select new models for a limited term (See dealer for details)
Free service loaner program
Special Saturday service hours

What’s the Tires For Life program?
It’s exactly what it sounds like! Once all four tires reach a tread depth below 3/32nd we will cover the cost up to $150 per tire! Be sure to talk to your service advisor about proper tire maintenance and extending the life of your tires.
Tires 4 life
How do I qualify?
To qualify for the Tires For Life program you must purchase a new or used vehicle from any of our Bertera Auto Group Dealerships. To maintain your Tires For Life membership you must perform all of your scheduled maintenance at any of our Bertera Auto Group service locations.
What’s the catch?
There isn’t one! The Bertera Advantage has NO hidden charges, NO fake pricing, and absolutely NO inflated costs! Speed rated tires do not qualify for the Tires For Life program due to their significantly shorter life span.

Free Service Loaner Program
Missing work to get your vehicle fixed is unacceptable in today’s day and age. Here at Bertera we understand this fact and that’s why we offer a free service loaner or our Complimentary Shuttle Service program to our customers. Keeping your vehicle in tip top shape while giving you the tools needed to get to your next destination is what the Free Service Loaner Program is all about! Feel free to contact your service advisor for more information.

Bertera Competitive Pricing
We’re always scoping out our competitors pricing to ensure that we can offer you the best deal on your new or used Dodge, Jeep, Chrysler, Ram truck, Chevrolet, and Subaru. Get as low as 0% interest on select new models for a limited term (please contact us for details).

_2016 car seat checkpoint Feb

February 7th marked our second official car seat checkpoint of 2016! We had a great time and a whole lot of people interested in having their car seats inspected. We offer this service once a month to anyone interested for free! If you are interested in participating please click here. The cars started rolling in at one o’clock on the dot and everyone was eager to get started. We begin our inspections by pulling the vehicle into our service bay and inspecting the outside of the vehicle. Once the vehicle inspection has been completed we take the age and size of the children before deciding which type of car seats should be installed. For more information on different types of car seats please click here. After the car seat has been selected we map out the best possible place to install the seats. Next, the children’s guardians watch and install the car seat under the watchful eye of our certified instructors. Finally, we make sure the children’s guardians can both install and uninstall the car seat.

If you are interested in volunteering or participating in one of our next checkpoint please click here for more information. To find an inspection station near you please click here

Be sure to check out some of our favorite moments from our last checkpoint below!

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Bertera 101 saving money at the pump Even when gas prices reach an all time low we are always looking for a way to save even more. There is a lot more to fuel efficiency than meets the eye. It is not just about how much fuel the vehicle burns. Everything from curb weight to tires can affect the fuel efficiency. Use these tips and tricks to save even more!

fuel gageAvoid the dreaded empty tank – When your vehicle’s fuel tank is close to empty it is actually using more fuel since your vehicle is running less efficiently.
Use all season tires or proper seasonal tires – When there is not snow on the ground be sure to swap to all-season tires as snow tires often weigh more.
Check your tire pressure – Make sure your tires are properly inflated to the correct PSI. Poor tire pressure maintenance can cause your vehicle to work harder than it needs to, in turn using more fuel.
tire pressure guageDon’t idle for too long – If you plan on stopping for more than a few minutes shut your vehicle off. Idling gets the driver 0 miles to the gallon and in bigger vehicles use more fuel while idling than you would expect.
 Tire Rotation – Regular tire rotations will prevent unknown tire ware from ruining your day, and it will help save money on tires and gas!

Phone appGet your vehicle aligned – Make sure your vehicle is aligned properly. Vehicles with alignment issues produce engine drag which in turn uses more fuel.

Gas Price Apps – Before leaving the house check online or with a gas price app to ensure you are getting the best bang for your buck. We recommend using Gas Guru (available on both android and iOS)

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The 2016 Penguin Plunge!

Penguin Plunge
January 30th marked the 12th annual Westfield Penguin Plunge! We had a total of 80 participants and there were over a hundred people all ready to support their favorite plunger! We had so many unique plungers including The Boy Scouts, the crew at Home Depot, a State Senator, a State Rep, and more! Some of the plungers were first timers but most were veterans to the cold plunge! The Westfield Penguin Plunge was estimated to have made $15,000 in one day and the best part is it is all going to charity. We had a blast and can’t wait to attend next year’s Plunge! Enjoy some of our favorite photos from the event below.

 Did you watch as State Sen. Donald Humason Jr. made his icy trek through the water?

Check this little soldier out before his first time plunging!

Cheese head isn’t messing around. #PatsNation

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The Westfield Penguin Plunge Official Website

Happy Birthday Sean!


Today we celebrate Sean’s birthday! He turns 29 this year… again! Sean was paged to the showroom for a car swap but was greeted with a roomful of people singing Happy Birthday instead. He was so surprised, I think we caught him blushing. We enjoyed a round of singing before we devoured that cake! Do you think you know what was in that envelope? Leave your guesses in the comments. Enjoy some of our favorite images from the celebration below.

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Wiper Maintenance Tips


You might take them for granted — until it rains, and suddenly your safety depends on them. Windshield wipers always need to stay in top condition because you never know when you’ll need them to help you see the road.

Wipers take a beating from extreme temperatures, acid rain, road salt, sand, and ice scraper abuse. The rubber can crack, split, tear, become contaminated with road film or chemicals or warp from long exposure to heat, cold or ice. Improvements are being made in blade materials, but air pollution still takes its toll.

You can clear up many windshield problems by replacing the blades. If water beads up on the glass, or if wiper action creates a hazy, oily film, clean the glass and replace the blades. Beading and hazing are most often caused by car wax build-up or driving behind a vehicle that was losing brake fluid or engine oil. If wipers leave streaks or “skip” on each stroke, the arm may be bent or applying incorrect pressure. Blades and arms should be inspected every four to six months.

Meanwhile, every time you wash your car (weekly, hopefully), clean the rubber blade with a mild detergent and rinse with water. You’ll remove most pollutants attacking the rubber, help increase blade life and reduce windshield smearing. If taking a rear wiper-equipped Subaru through a commercial car wash, temporarily tape the rear wiper to the glass to avoid damage during the wash.

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Consumer Reports has conducted their Annual Owner Satisfaction Survey, which included about 230,000 vehicles that are less than 3 years old. Consumers were asked if they would purchase the exact same vehicle again if they had to make that choice again. There are many factors that go into buying a new car like safety ratings, fuel efficiency, performance, and appearance. Click on the tabs below to find out which vehicles ranked highest in their class.


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winter emergency kit
Preparedness is essential to surviving the winter here in the northeast. You never know when your car won’t start or if it will even make it out of the driveway. It’s your job to have the tools necessary to keep you ahead of the game. Make sure your winter emergency kit has the following items to best increase your chances of a hassle-free winter this season.

Flashlight – if you’re ever caught on the side of the road at night you’re going to wish you had a flashlight. It beats having to use your cellphone’s battery in order to provide light.

Cellphone – Should the time come that you’re stuck anywhere, the first and best tool is your cellphone. Cellphones can be used to call for help and sometimes even guide the user to the right course of action.

Washer Fluid – You can’t go wrong by carrying extra washer fluid. Be weary about leaving a full jug of washer fluid in your vehicle during the winter as the jug may break if the liquid freezes.

Jumper Cables – At the first indication of a dying battery be sure to visit your local Bertera Service Center to have it replaced without lifting a finger. Once the battery indicator appears on your dashboard it’s essential that you have it recharged or changed. Get it done before you end up in your driveway with a dead battery.

First aid kit – First Aid Kit’s are essential and should be in every vehicle. When the kids play a little too rough or you get a cut at the office you’re going to wish you had a bandage for the wound. The longer you wait to cover the wound the more chances you have of infecting it.

Water – Keeping extra water in your vehicle could save a life of an animal or even another person. During the winter it may be harder to store water in your vehicle as it will probably freeze over night.

Warning triangles/flares – Warning triangles and flares are emergency items that are commonly used by truck drivers stuck on the side of the road. These can be useful in the winter as it may be hard to see and any indicator of your location is better than none.

Shovel – The northeast is infamous for the amount of snow fall we have. When there is two feet of snow on the ground it isn’t exactly the easiest thing to get out of your driveway or even drive for that matter. To get out of your driveway or perhaps a snow pile on the side of the road you may need to dig yourself out. Having a shovel will be much easier than scooping snow with your hands.

Blankets/rags – Having extra blankets and rags in your vehicle will come in handy when the time comes to wait for the tow truck. Vehicles get stuck in the snow, it happens. Whether it has to be a cold uncomfortable wait is up to you. Be prepared for any event this winter.

Tool kit – The time will come when you have to look up how to fix something in your vehicle. Having instructions is good and all but not having the tools is unacceptable. Save yourself some money and purchase a tool kit for the vehicle.

Snowbrush/ice scraper
– Aid your vehicle in the defrosting process by removing snow and ice from your vehicle’s roof, trunk, hood, bumpers, mirrors, and wheel wells. Keep your gloves dry by using a snow brush and ice scraper!

Cellphone charger – Using a cellphone while driving is frowned upon and dangerous. Now, there are times when a cellphone is needed on the road, like when you need to call for help when your vehicle is stuck somewhere. Having a fully charged cellphone can save your life on the road one day. Be sure to always have a car charger for your phone.

Tire chains – Tire chains can be a very important tool in the winter, depending on where you reside that is. For people in the bigger cities we recommend upgrading to winter tires rather than putting tire chains on their vehicle. Another thing to note is whether your vehicle is Front-Wheel Drive, Rear-Wheel Drive, All-Wheel Drive, or Four-Wheel Drive. Depending on the drive train of the vehicle you may have to attach the tire chains to a specific set of tires.

Rope – Rope is essential for every emergency kit. Be sure to keep some durable rope in your vehicle just in case.

Traction sand/mats – With winter comes the ice we all dread. When your tires are covered in snow and hit the ice chances are your vehicle isn’t going to stop or move depending on your speed when you hit the ice. If you’re stuck in your driveway on a sheet of ice the best choice would be to throw some sand, salt, kitty litter, or traction mats down to aid your vehicle.

Extra coat, hat, and gloves – You never know when you may be stranded or who you’ll be with. It’s important to be at least mildly prepared for any situation. In the situation you get stranded with a passenger or even forget your gloves or hat at home you will wish you had prepared better.

Snacks – Non-perishable food is great to have in your vehicle! You never know when you’re going to want, or better yet, need some food in your system.

Fire extinguisher – Vehicles are generally designed to avoid bursting into flames, that being said we know anything can happen. That is why it’s important to have a fire extinguisher in your vehicle anyways. Be sure the extinguisher can handle both gas and electric fires. For more information about fire extinguishers click here.winter emergency kit1

Click here to view a printer friendly checklist


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