On Saturday the twelfth of December, Make-A-Wish of Massachusetts and Rhode Island joined us for our Fill-A-Forester toy drive! We had a blast playing games, eating food, and taking pictures all while collecting donations for the toy drive. WEEI 105.5 FM and KIX 100.9 were both there as well! We were able to collect a large number of toys for less fortunate kids this holiday season and you helped make the difference. We were even joined by other Make-A-Wish Children from past events! The toy drive went very well and we can’t wait for next year’s celebration! Enjoy some of our favorite pictures from the event below.


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Save Money and Stay Safe

Planning to vacation by car this Winter? Getting the right preventative maintenance before you leave can help prevent roadside delays, as well as increase your gas mileage!

Our service experts recommend checking these systems:

  • Oil and Filter – Oil and Filter. Fresh filters help provide better fuel economy, smoother running and optimum power. Oil is your engine’s lifeblood. It is extremely important that the engine oil and filter be changed regularly, and especially before a long trip. Change the oil and oil filter as indicated by the maintenance schedule in the your vehicle’s Warranty and Maintenance Booklet.
  • Tires – To extend tire life, keep wear uniform, and help ensure that you don’t get stranded at the roadside, have your car’s tires rotated if they haven’t been within the last 7,500 miles. Any unevenly worn or damaged tires should be replaced. Also, check and adjust your tire pressure according to the tire placard on the inside driver’s door frame for the best fuel economy, ride comfort and handling.
  • Cooling system – A properly functioning cooling system is critical to engine operation. It is recommended that the cooling system and hose connections be checked frequently for leaks, damage or looseness.
  • Your best bet – Consider taking advantage of the 25-point Vehicle Inspection. A factory-trained technician will perform a thorough, multi-point inspection of your vehicle, paying special attention to safety and maintenance items.

Proper preventative maintenance can help ensure that your vehicle provides safe and trouble-free motoring throughout your travels. Have a safe Winter driving season, and please buckle up.

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St. Francis Hospital and Bertera Subaru Outlet in Hartford have partnered up to provide our customers with a FREE monthly car seat checkpoint event. Everyone is welcome to have their car seats inspected by a trained professional. Be sure to take advantage of our next checkpoint on January 10, 2016 from 1 – 3 PM. Follow us on social media to remain updated on all of our events. Below you will find our favorite images from this weekend’s Car Seat Checkpoint!

Did you know?

Road injuries are the leading cause of preventable deaths and injuries to children in the United States. Correctly used child safety seats can reduce the risk of death by as much as 71 percent.

For vehicle safety tips please click here

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Source: Safe Kids Worldwide

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We recently made our annual donation of canned goods to the Palmer Food Share. With the holidays just around the corner now is the best time to donate to the Food Share or any Food Pantry for that matter. Everyone deserves a nice holiday meal, and you can make sure that happens with a small donation. For more information on volunteering opportunities or donations please contact the number below.

Palmer Food Share
39 Walnut St
Palmer, MA – 01069
(413) 283-3614
Tuesdays and Fridays from 9:30 a.m. to 11:30 a.m.

Please contact the number above before dropping off any donations.

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Now up until January 2nd Subaru of America will donate $250 to a charity of your choice when a new Subaru is purchased or leased!

During the 2014 Share The Love event we managed to raise $48,223 for Make-A-Wish of Mass & RI. Our goal for Share The Love 2015 is to raise even more money than last year, and we need your help to do so. Learn more about our local charity:

The Make-A-Wish Foundation of Massachusetts and Rhode Island

Make-A-Wish Massachusetts and Rhode Island grants wishes for kids with life-threatening medical conditions to help provide them with hope and a beautiful memory. The Centers for Disease Control and Prevention reports, approximately 500 children in Massachusetts and Rhode Island are diagnosed with life-threatening medical conditions each year. Our mission is to grant wishes for every single one of them. By the end of this year, Subaru and participating retailers will have donated over $65 million to charity and are one step closer to reaching our goal. For more information on Subaru’s Share The Love Event click here. Enjoy some of our favorite moments from last year’s Share The Love Event!

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Battery Maintenance


All Subaru vehicles are equipped with maintenance-free batteries. The term “maintenance-free” can be misleading – as these batteries do require some attention to maintain their cleanliness and efficiency.

It is extremely important to have your car’s battery checked by a Subaru-trained technician regularly. A battery check will include an examination of cable connections for cleanliness and tightness. Loose or corroded connections can dramatically diminish your car’s starting power; and if the connections grow loose or crusty enough, they can shut off your car’s electrical flow entirely and leave you thinking you have a dead battery.

High temperatures also reduce the efficiency at which a battery is recharged.

Fall/Winter driving conditions frequently require the use of A/C for extended periods while driving at slow speeds. This additional load requires the charging system to work properly so that it sufficiently charges the battery the next time you start your car’s engine. For this reason, your service technician should also check your battery’s charging system and voltage regulator, and inspect your vehicle’s alternator to ensure that all components are operating properly.

Black Friday has come early this November

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November 7th marked the 15th Annual Veteran’s Breakfast. The event drew quite the crowd Saturday morning. The opening ceremony consisted of a medley of service songs before the presentation of colors. The National Anthem was then performed by Patti Hayward, who did a wonderful job, before the Pledge of Allegiance was recited by the entire gymnasium. It was quite the sight. Following that was the POW ceremony and the serving of the food. The keynote speaker Major General Leon Scott Rice, MA. AG, of the Air Force then rose before the audience before he belted out a 10 minute long speech. The veteran’s awards were then presented, along with the West Springfield Veteran of the Year award. Which went to Lawrence Delgrego! The day wasn’t over yet with a slough of prizes to be given out to raffle winners.

We had a blast at the 15th Annual Veteran’s Breakfast and hope to be a part of the 16th Annual Veteran’s Breakfast! Thank you again to the West Springfield Veteran’s Council and all of our Veterans!

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Autumn Car Care Tips


With Fall/Winter weather fast approaching, now is the time to tackle the simple maintenance tasks that keep your Subaru in top running condition.

Timely maintenance does more than keep your Subaru running smoothly. It can help increase your car’s trade-in value, improve its mileage, and save you time and costly repairs down the road.

  • Belts. With the engine off, check your car’s belts for cracks and missing pieces. To check for proper tightness, press down on the belt with your thumb. If the belt gives more than half an inch, it needs tightening.
  • Hoses. When the car is cold, feel your car’s hoses for bulges, cracks, soft spots or brittleness. With the engine running, look for (but don’t touch) bulges or leaks. If you detect any, have the hose replaced. Note: Avoid replacing air conditioning hoses yourself. Their pressurized gases can cause serious injury.
  • Coolant. Check the level of coolant in your radiator by looking at the coolant overflow tank. Maintaining a 50/50 mix of antifreeze will keep your engine cool in hot weather and prevent damage when temperatures fall as low as 40 below zero. Note: Do not remove the radiator cap until the engine is turned off and has cooled down.
  • Oil. Depending on the driving conditions your Subaru is subjected to, change your oil and filter as recommended in your Owner’s Manual. Also, use the recommended oil grade.
  • Power Steering Fluid. To check, pull out the dipstick, wipe it clean, and insert it again. Pull it out again and check the level. If it is below the HOT range, add the recommended steering fluid up to the upper level mark. Note: If the fluid level is extremely low or fluid has been replaced, contact your Subaru dealer.
  • Brake Fluid. Check the fluid level on the outside of the tank using the lines on the reservoir as a guide. If the level is below MIN, add brake fluid from a sealed container to bring it up to MAX. You’ll notice a significant drop in fluid levels when there’s a leak. Note: Brake fluid absorbs moisture from the air. Any absorbed moisture can cause a dangerous loss of braking performance. If your brake fluid tank requires frequent refilling, there may be a leak. Contact your Subaru dealer immediately.
  • Air Filter. Again, depending on the condition of the roads traveled by your Subaru, routinely check your air filter for accumulated debris.
  • Battery. Check your battery terminals regularly, removing any corrosion with a toothbrush and a mix of baking soda and water.
  • Tires. Check your tire pressure (with tires cold) once a month or more. Keep tires inflated to manufacturer’s recommendations, which can be found on the driver’s side door frame placard and in the owner’s manual.
  • Wipers, Washers, Horn And Lights. Finally, be sure to check the operation of your car’s wipers, windshield washers, horn and lights. Tip: Isopropyl alcohol makes wiper blade clean-up a snap!